Using School-Day’s Knowledgebase

School-Day is proud to present user guide information in a step by step, action oriented and web-based format. Users can quickly and efficiently find answers to their questions and easily learn how to use School-Day. Here’s how:

  • 1

    While logged into your School-Day account, click on the Support Icon found on the top right-hand side of any School-Day web page, then click on Knowledgebase.

  • 2

    The articles that will be available to you are dependent on your School-Day account user type.

    • If you access the Knowledgebase directly from the School-Day website, and not via your School-Day account, you will have access only to Parent articles.
    • Administrators and Teachers can access all Office Administrator, Teacher, and Parent articles.
    • Parents can access Parent articles only, or articles applicable to all user types.
  • 3

    Simply, type a keyword or question in the search box and related articles will automatically appear.

  • 4

    Select the article you wish to view.

  • 5

    Follow step by step instructions for completing the task. To learn more related information, click on one of the links as desired in the Related Articles box.

  • 6

    To view the Most Recent Articles or Browse All Articles, click on the links provided.