Submitting a Support Ticket
With School-Day’s new and improved ticketing system, Board Administrators, School Administrators Teachers and Parents logged into School-Day can submit a ticket using our new form, interact with a Support Team representative by email and track tickets.
Log into School-Day.
Click on the Support Icon found at the top right hand side of any School-Day web page.
From the drop-down, select Submit A Ticket.
Choose a Category from the drop-down menu, add a detailed Description of the problem you are experiencing and click on Submit Ticket.
A message will appear indicating your support ticket has been submitted. Click Done to resume using School-Day.
One of our Service Representatives will email you directly at which time you can respond by email and track your communications.
- Users unable to log into School-Day can email us at firstname.lastname@example.org or contact us at 1.855.253.1731.